Returns & Exchanges
At Smoke Ring BBQ Supply, we want you to be completely satisfied with your grilling gear. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused items in their original packaging.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the unused items back in their original packaging, ensuring all manuals, accessories, and promotional materials are included.
Ship the Package
Affix the provided shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing